FAQ

System Requirements

We recommend the following specifications to ensure the highest quality experience while using Janux:

  • 1Mb/s+ broadband Internet connection for optimal video viewing
  • A computer with at least 2GB memory and minimum screen resolution of 1024x768
  • Adobe Reader or similar PDF reading software
  • Adobe Flash
Supported browsers

We prefer the most up-to-date versions of the following browsers in ranked order:
(1) Chrome, (2) Safari 6.0+, (3) Firefox 5.0+, (4) Internet Explorer 10+.

Can I access Janux courses on my smartphone or tablet?

Janux courses are accessible using the web browser on your smartphone or tablet. You can also access Janux using the native Janux iPad app.

Can I watch the videos without an Internet connection?

No. The videos are hosted by Kaltura, YouTube or other streaming video services.

FREQUENTLY ASKED QUESTIONS

What is Janux?

Created by the University of Oklahoma (OU), Janux is an online interactive learning community that gives students direct connections to courses, educational resources, faculty, and each other. We believe students learn best when interacting in meaningful ways with other learners versus working alone in a course. Janux is designed to connect people while they learn from top OU faculty and content.

Who created the Janux courses?

All Janux courses are developed by faculty at the University of Oklahoma, with pedagogical and instructional design support from OU’s Center for Teaching Excellence. Janux is a part of One University, a university-wide digital initiative, using technology and digital content to enhance the student experience.

What technology does Janux use?

Janux is built on the NextThought platform. Learn more about the technology here.

Who can take a Janux course?

Janux courses are available to anyone! Most courses have a for-credit option and a version that anyone can take just for fun. Click on a course to find out more.

How do I sign up?

To create an account, click here.

How much do courses cost?

All courses on Janux have been developed to offer high levels of academic and production quality. Some courses are offered for free to participants who do not receive credit, while some premium courses are available at a low cost for the non-credit option.

Can I earn college credit?

Yes. OU students can earn credit for Janux courses. Some premium courses are available at a low cost to the public for credit.

Can I just audit a course?

Many courses can be taken as open courses without cost. Some premium courses are offered at a competitive price for the non-credit option.

COURSES

How do I access a course?

To access a course, navigate to your Library. Your courses will be listed under the heading “Courses.“ If you are enrolled in more than four courses, view all your courses by selecting “See All“ to the far right of the “Courses“ heading. Select a course to view and participate in it.

When do courses start and how long do they run?

All of the course start dates and duration are located on that course’s specific info page located on the Janux homepage and inside the platform. Janux courses run in parallel with actual OU courses and typically last 16 weeks (the length of a traditional academic semester).

Do courses have prerequisites?

Janux courses range all the way from lower division to graduate level and thus sometimes recommend specific prerequisites. All information regarding prerequisites can be found on the course’s specific course page located on the Janux homepage and inside the platform. If you are not interested in earning credit, you are not required to submit any proof of prior knowledge.

Do I need to be available for live video lectures?

All videos are asynchronous so you can interact on your schedule.

In what time zone do courses take place?

All course deadlines are in Central Standard Time (CST). Example: Quiz 1 is due Monday at midnight CST, or Tuesday 1 a.m. Eastern Standard Time (EST). Otherwise, content can be accessed at any time.

Will courses be offered more than once?

Yes. We plan to offer most of the courses again in future semesters.

Are the videos captioned or transcribed?

All videos should have full transcriptions. Learn more about the “Play With Transcript” feature below.

Can I access a course if it has already started?

Most open courses can be accessed at any point during their duration. You can also access previous courses in the Archive section of the library.

Do I lose all my work at the end of the course?

No. As long as you have an active account, you will have access to all of the course materials as well as your notes.

What if I cannot finish my course?

There is no penalty for not completing a course that is not being taken for credit. Feel free to come back to the course when you can. While it may not be running live, you will still have access to the course and its materials.

How do I remove a course from My Courses?

In the Library, select “+Add.“ Click the course tile for the course you want to drop. Select “Drop course“ and then "Finished" to return to your library. Please note: if you are enrolled for college credit through a university, you will also need to drop the course through the university.

FEATURES

How do I make a note or highlight my text?

Drag your cursor over the desired passage, and a toolbar with blue, green, and yellow circles and a speech bubble icon will appear. Choose a color for your highlighted text and you’re done.

To make a note in text, repeat the aforementioned steps and select the speech bubble icon. Edit your title, body text, sharing and privacy settings and click “Save.” You can also create notes by clicking on the speech bubble icon that appears to the right of text on the platform, or to the right of transcripts if you are in the Media Viewer.

How can I share a note?

When creating a note, you have the option to share it publicly or keep it private. Many courses have a default share setting that shares your note with your classmates within the course. (In order to keep your note private, remove any individuals, lists, groups, or communities tagged.) To share a note, begin typing the name of the individual, list, group, or community in the sharing field and select them from the suggestions that appear. You can also change who you’ve shared with once a note has been created and before anyone has commented by opening the note, and clicking ”Share.”

Can everyone see the post I just made?

Notes can be shared publicly or you can remove any tagged individuals to make the note private. (Please see ”How can I share a note?” in order to find out more about sharing.) Thoughts within your profile can also be shared or private. However, discussions within a course forum, or within a Group or Community page, will be shared with the audience within the given context. In other words, your course classmates can view posted discussions within a course forum, and Group or Community members can view discussions created within Group or Community pages.

How can I see the video transcripts?

If a video transcript is available, an icon is displayed to the right of the video title on the overview page. Clicking on that icon takes you into the Media Viewer, where the transcript is available. To change the appearance of the transcript on your screen, select a preference from the menu at the top of the Media Viewer page.

How do I add a contact?

Add contacts to build your learning network. Add a new contact from their profile page by clicking the “Follow“ button in the top right corner. You can also add contacts by searching for them within your Contacts page. To navigate to your Contacts page, click on the “people“ icon in the far right panel below your profile image. (If collapsed, you can open this panel by clicking on the “chat bubble“ icon at the top right.) Navigate to the “Search“ field in the bottom left corner of the Contacts page and enter an individual’s name. Next, select the “add contact“ icon to the right of the individual’s name.

How do I create and join groups?

From the Contacts tab, click “Groups.” In the bottom left-hand corner, select either “Join Group” or “Create Group.” To join an existing group, enter the Group Code and click submit. To create a new group, enter the name of your group and share the Group Code with your network. You can retrieve the Group Code at any time from the drop-down menu to the right of the group’s name.

How do I make a blog post?

On Janux, blog-style posts are called Thoughts, which are tied to your user profile. Navigate to your profile by clicking your profile image located in the top right-hand corner of the browser and click ”View Profile.” Within your profile, select the ”Activity” tab and click within the ”Write something…” field. This will open a new Thought. Thoughts can be shared the same way as notes. (Please see ”How can I share a note?” in order to find out more about sharing.) View other contacts’ public Thoughts by navigating to their profiles.

How do I find the interactive whiteboard?

Janux’s whiteboard tool allows you to mark up images and illustrate concepts. When creating a note, adding a comment, or chatting with a contact, click the “Create a Whiteboard” icon located at the bottom of the editor to open the whiteboard editor. Use whiteboards as a free-form illustration tool or to insert and mark up images.

How do I chat with my contacts?

There are three ways to start a chat with someone. First, you can start a chat by clicking on a user’s image that appears online in your chat panel. This panel is to the right side of the screen under your profile image. (If collapsed, you can open this panel by clicking on the ‘chat bubble’ icon at the top right.) You must have added a user as a contact for them to show up as online. Second, you can start a chat with an online contact from your Contacts page. You can navigate to this page by clicking the ‘people’ icon at the bottom of the chat panel. If a contact is online, you will see a chat icon with the word ”chat” under the contact’s name. Click on this icon. Third, you may start a chat with an individual by navigating to their profile and clicking ”Message.”

How do I search all of my notes?

Our search feature allows you to search not only notes, but also all of your course content. This includes your readings, forums, Thoughts, video transcripts, highlights, and more! Click the Search tab at the top of your browser and begin typing your search query. Press the enter key or click the magnifying glass to begin your search. Results are sorted by type. If more results are available than displayed, click ”Show More” to view more. Clicking on a search result will navigate you to that specific item within your course.

How do I view my personal activity?

Your activity stream is located within your profile under the ”Activity” tab. To navigate to your profile, click on your profile image in the upper right-hand corner of the window and click ”View Profile.” Your activity will be sorted from most recent at the top to oldest near the bottom. Selecting an item in your activity will open a preview, and selecting ”Read More” within the preview will navigate you to that specific activity within your course. You may also view others’ public activity by navigating to their profile.

What are Practice Questions?

Practice Questions allow you to check your understanding to make sure you fully understand learning concepts. You can attempt any Practice Question as many times as you like. Results are displayed in the quiz scoreboard along with the option to review past attempts. Practice Question results are not shared with your network. Certain questions may also contain hints and detailed solutions to aid in your understanding.

How do I update my profile information?

To change your profile picture, password, or preferences, select your profile image in the upper right-hand corner of the platform and select ”Manage Account.” To add or edit your public profile information such as About, Education, Professional, and Interests, navigate to your profile by clicking on your profile image in the upper right-hand corner of the platform and selecting ”View Profile.” Select ”Edit Profile.” When finished making changes, click ”Save." To request to change your display name while editing your profile, click the edit icon next to your display name. This will open a name change request form. Please type in your preferred display name within the ”Your message…” field and click ”Submit.”

How can I report inappropriate behavior?

Report a specific comment as inappropriate by clicking the options menu at the bottom of the comment and selecting “Report.” Please review the Code of Conduct located in the Terms of Service to see what behavior is not permitted.

GENERAL SUPPORT

What if I'm having issues logging in?

Navigate to https://janux.ou.edu/login/ or click “Log In or Create an Account” in the upper right hand corner of the Janux homepage. Please make sure you enter the correct username and password. If you have forgotten either of these, click “I forgot my username or password” at the bottom of the login page. If you do not have an OU 4+4 and have not already created an account, click “Create an Account” on the login page. If you continue to have issues, email support@nextthought.com.

I forgot my password. What do I do?

If you have forgotten either your username or password, click “I forgot my username or password” at the bottom of the login page. You will receive an email with the necessary steps to log in.

Can I delete my account?

This step cannot be undone. If you desire to delete your account, please email support@nextthought.com with the subject “Account Deletion Request.” Please note, it may take up to 48 hours to delete your account. After your account has been deleted, you will no longer have access to your notes, discussions, contacts lists, progress, etc.